C-B-W is excited to announce that our bill pay product has been upgraded as of October 20, 2009.
To serve you better, the upgrade features an easy-to-use product with more time saving details, plus all of the features you have come to expect in bill pay.
What to expect:
- All of your payees have carried over to the new system as well as any currently scheduled payments and up to 18 months of payment history.
- Enhanced security: there will be a Security Key for you to create and you will be prompted to answer a few challenge questions at your first login. During certain transactions you will be asked a random challenge question to ensure online security of your account.
- Your current cleared check images will not be available within the new upgraded product. However, they will be available through the call center and C-B-W. On October 20, 2009 your new payment history and cleared check images will record as payments begin to process.
- Support for any questions is available by calling C-B-W.
We understand that change isn’t always easy and we are dedicated to helping you with any questions you may have regarding the upgrade.
We encourage you to log in and check out your new bill pay so you may familiarize yourself with the way it works. If you have any questions regarding the upgrade, please let us know.
Exciting News – Invest in America Comes to C-B-W!
Now you can join credit union members across the country with access to discounts on new GM and Chrysler vehicles through the Invest in America program. Through this exciting program, C-B-W members can save thousands of dollars on new vehicles. Invest in America is currently in discussion with Ford.
With a low-cost auto loan from C-B-W, we can help make a good deal even better! Simply follow these links to the General Motors or Chrysler information pages to take advantage of these great offers.
DON'T GET LURED IN BY PHISHING SCAMSTERS
Hundreds of consumers have found themselves the victims of an e-mail scam known as "phishing." It's pronounced "fishing" and that is exactly what thieves are doing: "fishing" for your personal financial information. It involves high-tech fraudsters who pretend to be a legitimate financial institution or credit card company. Hiding behind the anonymity of the Internet, the fraudsters send out "official-looking" e-mails designed to trick consumers into divulging financial and personal information such as account numbers, passwords, user names, Social Security numbers and other sensitive data. In most cases, the e-mail claims that there is an account problem or warns of a possible fraud threat. Either way, the whole idea is to convince the consumer there is an immediate need to update their financial information.
If you receive an e-mail from C-B-W Schools Federal Credit Union requesting financial information or any other personal or sensitive data:
- Treat the e-mail with suspicion
- Do not reply to the e-mail or click on any links within the e-mail message. C-B-W Schools Federal Credit Union will never ask you to provide any kind of confidential or financial details via an e-mail request.
- Contact C-B-W as soon as possible to report the suspicious e-mail. You can reach C-B-W by calling (814) 487-5714 or toll free (800) 843-4458
